Google Staff Interaction Designer
Oct 2020 – PresentSeattle, WA
- Shipped agent, PDM workflows: Own design and experience strategy for Google's first internal Partner Development Agent, automating high-friction PDM workflows — strategic account scorecards and propensity-to-buy analysis for build/ISV partners — that today cost 50+ Partner Managers an estimated 2,784 hours/year in manual data aggregation, with a roadmap to extend proactive coverage to 100k+ long-tail partners currently unserved.
- Partner ecosystem design leadership: Design lead for Google Cloud's first partner-facing agent and for the Partner Network Hub redesign and new partner program — the primary surfaces through which external partners interact with Google Cloud.
- Governance + tooling for business data: Author logical business object (LBO) guidelines now applied across 60+ LBOs spanning 5 internal business platforms, and build the horizontal agent that lets cross-functional teams discover, evaluate, and consume LBOs — removing friction from agent design and accelerating adoption across Google Cloud Business Platform.
- AI-native prototyping infrastructure: Built a prototyping environment on Jetski that lets cross-functional collaborators pair-program directly against Google's internal codebase (Google3), turning concepts into ready-to-ship apps and features without an engineering hand-off.
- Quality & evaluation: Lead definition of eval queries and golden outputs, establishing the quality benchmarks used to assess agentic experiences before launch.
- Cross-functional operating model: Run recurring xfn collaborative workshops with product, engineering, and research partners to define agentic experience roadmaps and decision-making patterns.